Best Mortgages Customer Reviews

I’m Eddie Biesenbach, the adviser behind Best Mortgages. Here you can read what clients say about working with me on their home loans.

I’ve selected a few recent Google review excerpts below. You can also read the review selection displayed through Trustindex, or use the Google link for the latest reviews. Each review describes that client’s experience; it is not a promise of the same lending outcome.

If you’re comparing advisers, read what Tauranga mortgage broker reviews really mean to see what to look for beyond star ratings.

If you’d like to understand my approach, read about working with me or explore my mortgage services. You can contact me with a question.

Recent Google review excerpts

“Eddie was great for me and my wife really helped us on our first home.”

C.J Von Molendorff, Google review, September 2026

“Very supportive and helpful in every way and makes things a lot easier for us both.”

Ianeta Von Molendorff, Google review, September 2026

“He was reliable and provided timely advice and recommended the best option for my circumstances.”

Anthony De Courcy, Google review, September 2026

      EXCELLENT  
   Based on 180 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Ianeta Von Molendorff 
 
 
 
 Trustindex verifies that the original source of the review is Google. Had a very good experience with Eddie. My husband and I are very grateful to have Eddie as our mortgage advisor especially in purchasing our first home. Very supportive and helpful in every way and makes things a lot easier for us both.
  
 
      Posted on Google  
   
   C.J Von Molendorff 
 
 
 
 Trustindex verifies that the original source of the review is Google. Eddie was great for me and my wife really helped us on our first home.
  
 
      Posted on Google  
   
   Copier Baylaw 
 
 
 
 Trustindex verifies that the original source of the review is Google. We cannot thank Eddie from Best Mortgages enough for all his help in assisting our children with purchasing their first home.    Eddie was professional, knowledgeable, approachable and incredibly supportive. He made what could have been a stressful and complicated process feel straightforward.

We have no hesitation in recommending Eddie to anyone looking for a mortgage broker. His service, communication and genuine care for his clients are exceptional.

Thank you, Eddie, for everything you did to help make our children’s first-home dream a reality.
  
 
      Posted on Google  
   
   Alwyn Strauss 
 
 
 
 Trustindex verifies that the original source of the review is Google. Top-class Mortgage Broker. Ten out of ten for your service. I will recommend Eddie to all my friends. He helped us through all the pitfalls when buying a house. There was a lot that we did not know. Thank you, Eddie.
  
 
      Posted on Google  
   
   Velsie D 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent broker to deal with help us through the loan process to getting our house loan . I would recommend eddie   as a broker to my friends
  
 
      Posted on Google  
   
   Ansie Prinsloo 
 
 
 
 Trustindex verifies that the original source of the review is Google. To the best mortgage broker in NZ - Eddie

Where do we even start? From the many calls of “we actually don’t know if we can make this happen” to somehow finding ourselves new homeowners in just a few days — what a journey!

Your advice, patience, support and reassurance throughout the whole process has been absolutely incredible. Buying our third home came with its own challenges, but having you in our corner made such a huge difference.

You have always gone above and beyond, answered all our questions (even the silly ones!), talked us through everything and, most importantly, never gave up when things looked a little uncertain.

We honestly cannot thank you enough for everything you have done for us, not just this time around, but throughout our home-buying journey. We feel incredibly lucky to have had you by our side.

Thank you for helping turn “we don’t know” into “we’re homeowners!”

We are so, so grateful. You really are the best and I will highly recommend you to anyone that asks.

Thank you Eddie at Best Mortgages
  
 
      Posted on Google  
   
   Anthony De Courcy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Eddie was very professional and good to work with. He was reliable and provided timely advice and recommended the best option for my circumstances. Would recommend
  
 
      Posted on Google  
   
   Cheryl Dunleavy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Eddies fast, efficient service is really second to none.  He has great relationships with the Banks which enabled him to find me the best deal to suit my financial needs.

He takes the hassle and stress away by putting all the hard yards in to get me into my homes.

You'll be amazed!  Highly recommended.
  
 
      Posted on Google  
   
   Alistair Tapper 
 
 
 
 Trustindex verifies that the original source of the review is Google. Eddie has been great, very responsive. As a first time buyer he went above and beyond explaining the whole process for me. Recommended.
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more